![]() ![]() When considering factors that could explain the YoY declining trend, PerfectRec’s Wally Nowinski believes one aspect could be early adopters have higher expectations. On the 15 pro with 17.0.3 and today after 4 hours of screen time I was down to 22%. From day one with the 13 pro I was amazing by the battery life. In a flip from last year, the iPhone 15 and 15 Plus were rated at 5 stars in 76 and 74% of reviews, respectively. Though it is important to note they are comparing two different, yet closely related metrics.Īfter the iPhone 14 Pro saw an 8% drop in the number of 5-star reviews compared to the 13 Pro, the iPhone 15 Pro dropped to a new low of 72% being 5-star reviews just over a month since its launch. We’ll likely hear next month what the initial satisfaction number Apple shares for the iPhone 15 lineup.Īs was the case back in May (and for years), the user-generated reviews that this new study collected tell a different story. ![]() While the data naturally includes some erroneous or extreme reviews, with a sample size this big, it likely gives a good idea of customer sentiment.Īpple again said during its fiscal Q3 earnings call that a study from 451 Research found iPhone 14 family satisfaction to be at 98%. The latest study from PerfectRec is made up of 695,000 user-generated Google reviews for the iPhone 15 devices. Now the firm’s latest study shows another drop for the iPhone 15 Pro. Back in May, a study from PerfectRec showed the iPhone 14 lineup including the 14 Pro saw a notable drop in the percentage of 5-star reviews. ![]()
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